FAQs
When will my order be shipped?
All orders are made to order and will be made and shipped out in 5-8 business days. Business days are M-F 9am - 5pm, weekends are not included.
What is your return policy?
With all items being made to order, we are unable to accept any returns or exchanges, all sales are final.
Can I cancel or change my order?
Unfortunately, we do not allow cancellations after your order is placed. If you need to make a change to your order, please email us within 24 hours with your changes.
Feel free to email us at hello@thepastelheartco.com with any questions!